Returns
For genuine cases — damaged, leaking, incorrect or missing items — we replace the product. We do not offer refunds.
Damaged, leaking, incorrect or missing items
Contact us with your order number and photos of the item (and packaging, if damaged) as soon as possible, and we'll arrange a replacement.
How to start a replacement
Reach out through our Contact page or WhatsApp with your order number and photos, and we'll guide you through the next steps.